Incident Reporting & Investigations

A fair and just culture is an essential part of all effective safety management systems to ensure everyone feels able to report all incidents, including those where no-one was injured.

Learning from all past incidents and from all holes in the Swiss cheese is a fundamental requirement of an open safety culture. Equally important, is a clear and transparent investigation process, that considers all causation factors and provides feedback to the teams to demonstrate the genuine commitment to learn and improve.

How can we help you?

We recognise that human beings make mistakes. An effective investigation process will not automatically ‘blame’ the front line workers, but will endeavour to identify the root causes, which may be a result of violations or may equally lie with the organisational processes or leadership.

ABC analysis and Swiss cheese theory are extremely useful tools to help identify why things went wrong, and an effective behavioural safety programme will attempt to re-design the antecedents and re-align the consequences to stop the wrong behaviours and/or encourage the right behaviours.

We can help you with everything from designing an incident reporting solution to full root cause investigations to make sure you continue to learn from your mistakes and further strengthen your safety culture.

Interested?

Give us a call to discuss how we can make it easy for your team to report incidents and learn from the mistakes so that everyone continues to return home safe and well each day.